Tech Was HereOwn the next service call
Get the starter kit

Give every customer one scan back to your team.

Your technician places a QR service tag on the equipment. When a homeowner or site contact needs help later, one scan opens the exact unit and sends the request back to your company—no app, login, or search required.

Easier repeat contact for the customer. More repeat-service opportunities for your business.

25 service stickers + 3 months free

Get the starter kitSee how it works
No appThe phone camera opens the equipment page.
No homeowner loginThe customer can ask for help immediately.
Exact unit identifiedThe equipment context is already attached.
Back to your companyThe request returns to the team that knows it.
See a real scan · 21 seconds

From the equipment to your company.

Watch a customer scan a tag on a pool controller, describe the issue, and send a request to the service company. The equipment is already identified. No customer app or login.

Filmed on real equipment. Captions included; sound is optional.

Read the video walkthrough

The phone camera reads the QR service tag. The equipment page opens with the pool controller and its service company identified. The customer types “Device not working” and sends the request. A confirmation shows that the request is ready for the service company to review.

One tag connects the field visit to the next request.

We help service companies keep the customer relationships they already earned while giving homeowners and site contacts the easiest possible way back to the company that knows their equipment.

Keep the next request in your workflow.

The team gets a direct route back to each unit it has serviced, with the equipment and customer context already attached.

  • Place and link a QR service tag during the visit
  • Receive requests tied to the exact equipment
  • Continue the work in the systems you already use

Get back to the company that knows the unit.

Scan the tag with the phone camera to identify the equipment, call the service company, or send a short request.

  • No app to install
  • No account or login
  • No searching for the right service company again

A simple handoff from technician to homeowner to team.

The technician creates the path once. The customer uses it later. Your service company receives the next request with the unit already identified.

Illustration of a pool-service technician applying and linking a QR service tag to a pool equipment controller
01 · Technician

Tag the equipment

Place a Tech Was Here QR service tag on the unit, scan it with the phone camera, and link it to the customer, site, and equipment record.

Illustration of a homeowner scanning the QR service tag on a pool equipment controller to request service
02 · Homeowner or site contact

Scan when help is needed

The camera opens a simple page for that exact unit and names the current service company. No app, account, or login is required.

Illustration of a pool-company team member receiving a pool equipment request with the controller and issue identified
03 · Service company

Receive the request

The issue reaches the team with the claimed customer, site, and equipment context already attached, ready for follow-up in the existing service workflow.

The physical QR service tag measures 3 × 1 inches and is enlarged in these illustrations for visibility.

A small tag on the equipment. A clear path back to your team.

A real 3 × 1-inch Tech Was Here tag on a pool controller, followed by examples on other long-lived service equipment. Each tag opens the record for that specific unit.

Tech Was Here QR service tag on a pool equipment controller, with the tag and controls visible
Pool equipment controller
Close view of a Tech Was Here QR service tag installed on an outdoor HVAC condenser
Outdoor HVAC condenser
Tech Was Here QR service tag installed on the outer jacket of a residential water heater
Residential water heater
Private service-company workspace

Every request arrives with the unit already identified.

See the customer, service address, exact unit, reported issue, and request time together. Use the workspace as a lightweight service record or continue the follow-up in the systems your team already uses.

  • Know which customer, site, and unit need attention
  • Read the issue before your team follows up
  • Keep private customer details behind sign-in
Explore the service-company workspace

One simple loop across the work you already do.

HVAC & mechanicalAppliance servicePlumbing & water heatersPool equipmentElectrical serviceGarage doors & openers

Start with a small, measurable rollout.

Start with 25 physical QR service tags and the complete private service-company workspace free for 3 months. No card is required, and billing does not start automatically.

$10per technician / month
  • 3 months free with no card required
  • 25 physical QR service tags to start
  • Unlimited tagged equipment, scans, and service requests
  • Unlimited standard reminder emails
  • $10/month for each active team member
  • Remaining 75 starter tags included with paid conversion
  • Additional packs of 100 tags: $50
Get the starter kitSee pricing details

Give the next serviced unit a path back to your team.

Start with 25 QR service tags and 3 months of Tech Was Here free. No card is required, and billing does not start automatically.

Get the starter kitSee pricing

The details service companies ask first.

The physical tag, customer experience, equipment context, and private workspace are designed to work as one simple loop.

Read every frequently asked question
What is Tech Was Here?

Tech Was Here combines a durable QR service tag, an equipment-specific customer page, and a private team workspace. The tag gives every serviced unit a simple path back to the company that knows it.

Who buys and uses it?

The service company buys and operates Tech Was Here. Technicians place and link the tags, office teams receive and manage requests, and homeowners, tenants, property managers, or facilities staff scan when the equipment needs help.

Does the customer need an app or account?

No. A phone camera opens the equipment page. The customer can identify the unit, see the current service company, call, or send a short request without installing an app or signing in.

What happens after a scan?

The page identifies the exact equipment and current service company. When the customer submits the form, the issue reaches that company with the claimed customer, site, and unit context already attached.

What if the homeowner still calls instead of using the form?

That is fine. The equipment page shows the current service company and its phone number below the request form, so the homeowner can still call the right team. The form is the primary path because it sends the issue with the claimed customer, site, and equipment already attached.