Tag the equipment
Place a Tech Was Here QR service tag on the unit, scan it with the phone camera, and link it to the customer, site, and equipment record.
Give every serviced unit a direct line back to your company.
Tech Was Here turns each completed visit into a scannable return path on the equipment itself, so the next homeowner request finds its way back to the team that already knows the unit.
One tag connects the visit, the homeowner, and your team.
Tech Was Here supplies the durable QR service tags. Your technician puts one on the equipment and links it to the unit. The homeowner uses the same tag later when help is needed.
Scan when help is needed
The camera opens a simple page for that exact unit and names the current service company. No app, account, or login is required.
Receive the request
The issue reaches the team with the claimed customer, site, and equipment context already attached, ready for follow-up in the existing service workflow.
Start with the service work your team already does.
The best first fit is a residential or commercial service company that installs or maintains identifiable equipment and wants the next request to find its way back to the team that knows it.
HVAC & mechanical
Place tags on condensers, heat pumps, furnaces, air handlers, boilers, and rooftop units so the next cooling, heating, or maintenance request identifies the exact system.
Useful context: equipment type, manufacturer, model, system location, and residential or commercial site.Appliance service
Keep the service path on a refrigerator, range, dishwasher, washer, dryer, or other long-lived appliance after the technician leaves.
Useful context: appliance type, manufacturer, model, room or unit location, and the issue the customer sees.Plumbing & water heaters
Connect water heaters, pumps, softeners, filtration systems, and other identifiable plumbing equipment to the company that installed or serviced them.
Useful context: equipment category, fuel or system type, manufacturer, model, and location in the home or building.Pool equipment
Distinguish the pump, filter, heater, chlorination system, and controls on a crowded pool pad so the request starts with the right component.
Useful context: component name, pool or spa association, manufacturer, model, and equipment-pad location.Electrical service
Connect panels, standby generators, EV chargers, and other identifiable electrical equipment to the company that installed or serviced them.
Useful context: equipment type, panel or unit location, manufacturer, model, and the problem the customer observes.Garage doors & openers
Keep the service company attached to the specific door or opener so a homeowner or site manager can request help without searching old paperwork.
Useful context: door or opener identity, manufacturer, model, bay or location, and the problem observed.Simple for the homeowner. Useful for the service team.
The homeowner gets a clear answer to “who can help with this unit?” Your team gets the request with the equipment and site context already attached.
For the service company
Keep the relationship you earned after the visit.
The private workspace keeps tagged equipment and incoming requests connected. Smaller teams can use it as a lightweight customer and equipment service record. Teams with other service software can use it as the equipment-level intake layer and continue the rest of the work in their existing systems.
- Link a tag to the customer, site, and exact unit
- Receive requests with the unit context attached
- Review tagged equipment, request history, and team access
- Set default maintenance reminder timing for your customers
- Keep service history and private notes with the unit
Operations overviewGood afternoon, Alex.
Open tagged unitsService requestsRecent activity
8 totalNew
Jamie Carter · 214 Oak Ridge DriveThe filter pump will not start from the controller.
- Equipment
- Main pool controller
- Location
- Pool equipment pad
EquipmentTagged units
- Type
- Pool controls
- Location
- Pool equipment pad
For the homeowner or site contact
Scan the unit and ask the company that knows it.
The phone camera opens the equipment page. The customer can recognize the unit, see the current service company, call, or send a short request without installing an app or creating an account.
- See the exact equipment and current service company
- Request help without a customer login
- Skip searching through old paperwork or email
- Keep the service conversation with the right team
Easier repeat contact can create more repeat-service opportunities.
A tag cannot make a homeowner book a visit. It can make your company the easiest company to reach when that unit needs attention again. That is the opportunity Tech Was Here creates—not a guaranteed revenue lift.
Put the tag-to-request loop to work for your team.
We coordinate account setup, tag supply, technician onboarding, and the customer experience directly with each service company.
What is Tech Was Here?
Tech Was Here combines a durable QR service tag, an equipment-specific customer page, and a private team workspace. The tag gives every serviced unit a simple path back to the company that knows it.
Who buys and uses it?
The service company buys and operates Tech Was Here. Technicians place and link the tags, office teams receive and manage requests, and homeowners, tenants, property managers, or facilities staff scan when the equipment needs help.
Does the customer need an app or account?
No. A phone camera opens the equipment page. The customer can identify the unit, see the current service company, call, or send a short request without installing an app or signing in.
Can one home or site have several tagged units?
Yes. Each tag identifies one physical unit, so a home or site can have separate tags for its condenser, furnace, water heater, appliances, pool equipment, electrical panel, garage-door opener, or other serviceable equipment.
Is our company name printed on the physical tag?
The physical tag uses the Tech Was Here design and stays neutral until an authorized technician claims it during installation. After the technician links it, the scan page identifies your service company, shows its contact information, and routes service requests back to your team.
Where does Tech Was Here fit in the service workflow?
Tech Was Here starts with the equipment-level path from a completed visit to the next customer request. It gives service teams a workflow they can use now and a platform we can shape around what they need next.
Can Tech Was Here serve as a lightweight CRM?
Yes. A smaller service company can use the private workspace to keep customer and site context, tagged equipment, incoming requests, service history, private notes, and reminders together. Teams with scheduling, dispatch, estimating, invoicing, or other service software can use Tech Was Here as the equipment-level intake layer alongside those systems.
Who supplies the physical tags?
Tech Was Here supplies serialized QR service tags that associate with a company when an authorized technician claims them. Service-company users cannot create their own public scan links. The complimentary starter kit includes 25 tags, and the remaining 75 starter tags are included when the paid subscription starts. Each additional pack of 100 costs $50.
How does a QR service tag support repeat service?
The tag keeps the service company connected to the equipment and creates a low-friction path for the homeowner to send the next request back to the team that knows it.
Give the next serviced unit a path back to your team.
Start with 25 QR service tags and 3 months of Tech Was Here free. No card is required, and billing does not start automatically.