Tech Was HereOwn the next service call
Get the starter kit

Connect the equipment to the next service request.

Tech Was Here combines a physical QR service tag, a no-login customer page, and a private team workspace. The scan identifies the exact unit and gives the homeowner a direct path back to your service company.

Get the starter kitSee how it works

One simple path from equipment to the next request.

The service company buys and operates Tech Was Here. The technician starts the connection, the customer uses it later, and your team receives a request it can recognize.

QR service tagTech Was Here supplies a durable printed tag for each unit your team installs or services. Your technician places it on the equipment and links it to the right record.
No-login customer pageA homeowner or site contact scans the tag with a phone camera, sees the equipment and current service company, and can call or send a short request without an app.
Private team workspaceYour technicians and office team receive the request with the customer, site, and equipment context your technician linked, ready for follow-up in your existing workflow.
Tech Was Here QR service tag with the words Service starts here and Scan for service
The physical QR service tag measures 3 × 1 inches. It is enlarged here so the design remains visible on screen.

A serialized tag your technician can put to work.

Tech Was Here supplies serialized QR service tags to your team. The neutral physical tag securely associates with your company when a signed-in technician claims it and links it to a unit.

Starter kit
25 physical QR service tags with 3 months of complimentary software access.
Digital identity
The claimed scan page names your service company, shows its contact details, and routes requests to your team.
More tags
The remaining 75 starter tags are included when paid service starts. Each additional pack of 100 costs $50.
Replacement
Replace a damaged tag from the equipment workflow while keeping the unit record and service history connected.

Service-company tools on one side. Zero-friction contact on the other.

Tech Was Here connects the physical unit to the people who need to act on it. The workspace stays private; the customer page stays focused on identifying the unit and getting help.

Illustrative preview · service company

Keep the service record connected.

The private team workspace gives technicians and office staff a shared view of tagged equipment and incoming requests.

  • Link a tag to the customer, site, and exact equipment
  • Review requests with the unit context already attached
  • Keep tag status, request history, and team access together
Illustrative preview · homeowner

Scan the unit. Reach the company that knows it.

The public customer page names the equipment and current service company, then gives the homeowner a direct way to call or ask for help.

  • Open with the phone camera—no app or login required
  • Recognize the exact unit and service company
  • Send a short issue request with the unit attached
The Tech Was Here homeowner service-request experience shown inside a phone

Keep customer and equipment history in one useful place.

Tech Was Here can serve as the lightweight service CRM for the customer-and-equipment relationship. Keep customer and site context, tagged units, incoming requests, service history, private notes, and maintenance reminders together without taking on an expensive general-purpose system before your team needs one.

For teams without a CRMUse the private workspace as the shared customer, equipment, and request record your technicians and office team can work from.
For teams with service softwareUse Tech Was Here as the equipment-level intake layer, then continue scheduling, dispatch, estimates, invoicing, or other operational work in the systems you already use.
Start focused and grow from real useBegin with the tag-to-request loop and keep more of the customer workflow in Tech Was Here as the platform adds the capabilities your service company needs.

Turn the tagged unit into a timely reason to reconnect.

Service companies configure default reminder timing in the contractor portal. Tech Was Here emails equipment-specific reminders to the customer automatically, without an opt-in step on the scan page.

Default reminder setupChoose reminder timing in the contractor portalApply the schedule to tagged equipmentReview or adjust reminders from the workspace
Automatic customer emailNo homeowner reminder sign-up formSend each reminder at the scheduled timeKeep the message connected to the exact unit

Start with a direct path to the next request.

Tech Was Here turns a completed service visit into a direct path back to your company. Start with the equipment-level tag-to-request loop today, then help shape the capabilities your service team needs next.

See how it works for service companies

Give the next serviced unit a path back to your team.

Start with 25 QR service tags and 3 months of Tech Was Here free. No card is required, and billing does not start automatically.

Get the starter kitSee pricing