Tag the component on the pad
Place a Tech Was Here tag on the specific pump, filter, heater, or controller, then scan it and link it to the customer, pad, and component record.
Keep every pool pad connected to your service team.
Put a durable QR service sticker on each pump, filter, heater, salt system, or controller. When the homeowner needs help later, one scan identifies the component and sends the request back to your pool company—no app, login, or search required.
A real scan point on the equipment homeowners recognize.
This is an actual Tech Was Here QR service tag on a pool equipment controller. The tag stays visible near the equipment while leaving controls, labels, and service access clear.
Turn today’s pool visit into a simpler return path.
Three steps keep the connection between the serviced equipment and your office: tag the component on the pad, let the customer scan the right unit, and receive the request with the pad and component context already attached.
Scan the right component
When the pump stops or the heater will not start, the phone camera opens that exact component and names your pool company — no app, account, or login.
Receive the pad context
The request arrives with the component, pad, and customer already attached, so the office can start with the right piece of equipment.
Give each pool component its own service identity.
A pool pad can contain several connected systems. Equipment-level tags help the homeowner and your office start with the same unit in mind.
Pool pumps
Identify the circulation, feature, booster, or spa pump so a homeowner can start with the component that actually needs attention.
Filters and heaters
Keep the service-company connection on long-lived equipment even when paperwork, invoices, and ordinary phone-number stickers disappear.
Salt and chemical systems
Distinguish chlorinators, salt cells, feeders, and related controls on a crowded equipment pad before the office follows up.
Automation and controls
Give the homeowner a visible scan point near the controller without covering the screen, buttons, labels, or service access.
Replace a generic pool-service message with useful context.
The homeowner does not have to find an old invoice or search for a company name. The scan page identifies the equipment and current service company, then routes the request to your team with the tagged component attached.
That does not guarantee a booked call, but it removes common friction between noticing a problem and reaching the company that already knows the pool.
Place pool equipment tags for visibility and durability.
- Choose a fixed, visible surface that stays with the exact component.
- Keep the tag away from lids, handles, vents, hot surfaces, warning labels, and service access.
- Avoid low spots exposed to standing water, direct chemical splash, or routine cleaning impact.
- Use a specific name such as “main pool pump” or “spa heater” instead of “pool equipment.”
- Scan the installed tag before leaving and confirm that the public page identifies the correct component.
Use the full QR service tag placement guide for detailed pool-pad placement principles.
Begin with a few customer pads you service every week.
Start with the routes and pads your team already visits, then watch scans and requests before adding more equipment. Review the service-company workflow or see pricing for your team.
Why tag the equipment instead of leaving a door-hanger?
A door-hanger or paper ticket blows away or gets swept up. The Tech Was Here tag stays on the pump, filter, heater, or controller, so the next scan still reaches the company that services that pad.
Will the tag survive a pool pad?
The tag is placed on a fixed, visible surface away from lids, vents, hot surfaces, standing water, and chemical splash, so it stays readable through sun, rain, and routine cleaning.
What if a pad has several similar components?
Each tag identifies one physical component, so the filter pump, spa pump, heater, salt system, and automation controller can each carry their own scan point and a clear name.
Does the homeowner need to know which component failed?
No. The tag identifies the component for them. They can describe what they see or hear while the equipment record gives your team a clearer starting point.
What does the pool starter kit include?
The complimentary kit includes 25 serialized 3 × 1-inch tags and three months of software. The remaining 75 starter tags arrive when the paid plan begins, and additional 100-tag packs cost $50.
Does the homeowner need an app to scan?
No. The phone camera opens the component page, where the customer can confirm the equipment, see the current service company, and send a request without installing anything.
Give the next serviced unit a path back to your team.
Start with 25 QR service tags and 3 months of Tech Was Here free. No card is required, and billing does not start automatically.