Tag the unit on its jacket
Place a Tech Was Here tag on the outer jacket of the water heater, softener, or pump, clear of controls and safety labels, then scan it and link it to the customer, site, and unit record.
Keep every water heater connected to your team.
Put a durable QR service sticker on each water heater, softener, or pump. When the customer needs help later, one scan identifies the unit and sends the request back to your plumbing company—no app, login, or search required.
A real scan point on the equipment customers find first.
This is an actual Tech Was Here QR service tag on a residential water heater. The tag stays visible on the outer jacket while leaving controls, labels, and service access clear.
Turn today’s plumbing visit into a simpler return path.
Three steps keep the connection between the serviced equipment and your office: tag the unit on its jacket, let the customer scan the exact system, and receive the request with the unit and site context already attached.
Scan the exact system
When the water runs cold or something leaks, the phone camera opens that exact heater or pump and names your plumbing company — no app, account, or login.
Receive the site context
The request arrives with the unit, fuel type, and customer already attached, so the office can dispatch the right technician to the right system.
Give each plumbing unit its own service identity.
A utility room can contain several connected systems. Equipment-level tags help the customer and your office start with the same unit in mind.
Water heaters and tanks
Identify gas, electric, heat-pump, and tankless water heaters so a customer can report leaks, no-hot-water, or error codes with the exact unit attached.
Softeners and filtration
Keep the service-company connection on softeners, conditioners, and whole-home filtration systems that live in garages, basements, or utility rooms.
Pumps and recirculation
Distinguish well pumps, sump pumps, booster pumps, and recirculation loops before the office dispatches a technician to the wrong system.
Identifiable fixtures and valves
Connect long-lived manifolds, backflow assemblies, and other fixed plumbing equipment to the company that installed or serviced them.
Replace a vague leak call with useful context.
The customer does not have to find an old invoice or describe “the thing in the garage.” The scan page identifies the equipment and current service company, then routes the request to your team with the tagged unit attached.
That does not guarantee a booked call, but it removes common friction between noticing a problem and reaching the company that already knows the system.
Place plumbing tags for visibility and moisture durability.
- Choose a fixed outer jacket or housing that stays with the exact heater, softener, or pump.
- Keep the tag away from pilot access, burner compartments, hot flues, T&P discharge piping, and warning labels.
- Avoid low spots exposed to standing water, drain discharge, or routine mopping impact.
- Use a specific name such as “garage water heater” or “basement softener” instead of “plumbing equipment.”
- Scan the installed tag before leaving and confirm that the public page identifies the correct unit.
Use the full QR service tag placement guide for detailed water-heater and plumbing placement principles.
Start with the water heaters your team installed.
Tag the units you already service, then watch scans and requests before adding more systems. Review the service-company workflow or see pricing for your team.
Why tag the equipment instead of a sticker on the door?
A door sticker leaves with a renovation or a fresh coat of paint. The Tech Was Here tag stays on the heater, softener, or pump itself, so the scan still reaches the company that knows that system.
Is the tag safe near gas and water?
The tag goes on the outer jacket away from pilot access, burners, flues, T&P discharge piping, and warning labels. It is not placed where heat, standing water, or a washdown would damage it.
What if a utility room has several systems?
Each tag identifies one physical unit, so the water heater, softener, filtration unit, and sump pump can each carry their own scan point and a clear name like “garage water heater.”
How do tags help property managers?
A tenant or manager scans the visible tag and reaches the servicing company directly, while the owner and site relationship stays private in the office workspace.
What does the plumbing starter kit include?
The complimentary kit includes 25 serialized 3 × 1-inch tags and three months of software. The remaining 75 starter tags arrive when the paid plan begins, and extra 100-tag packs are $50 each.
Does the homeowner need an app to scan?
No. The phone camera opens the unit page, where the customer can confirm the equipment, see the current service company, and send a request without installing anything.
Give the next serviced unit a path back to your team.
Start with 25 QR service tags and 3 months of Tech Was Here free. No card is required, and billing does not start automatically.